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Problem: You are not allowed to see this page

When I try to display a view, I get the following error:

Warning

org.jboss.seam.security.AuthorizationException:

Cause

A user wants to access a part of the system to which they have no access rights assigned.

Solution: Change the access rights for the user group

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.


    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go to User Management > User Groups and Rights.

  4. Locate the group in question and open it in edit mode.

  5. Locate the area of the view that wasn’t accessible to the user and check thecorresponding boxes in the Browse and Customize columns.

    Image Added


    Note: In some cases, the error message will specify which access right is missing, for example, (error) org.jboss.seam.security.AuthorizationException: Authorization check failed for role [PROJECT_EDIT]. In this case, the editing rights are missing, so you need to check the box in the Edit column.

    Image Removed

  6. Click the Save button at the bottom of the page.

Info

The user will have to sign out and sign in again to see the changes.

Panel
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bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.


Problem: You have no views available

When I try to display a view, I get the following error:

Warning

com.radzisz.xtrf.service.exceptions.NoViewAvailableException: No view available for [Part of the System]

Cause

A user has access rights to this part of the system, but no views are available for this user.

Solution 1: Share a view with this user

Depending on the ownership of the view, you can share the view directly from the view or in the (blue star) Configuration menu > General Configuration section. To check if you are the view owner, open the view drop-down and see if the view in question has an (blue star) icon.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.

If you are the owner of the view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.


    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go back to the view you want to share and click the (blue star) icon.

  4. Scroll down to the Share View card.

  5. Select the Share with groups radio button, then select the user’s group from the drop-down list below.

  6. Click the Save Changes button in the upper right corner.

Info

The user will have to sign out and sign in again to see the changes.


If you are not the owner of the view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.


    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go to the (blue star) Configuration menu > General Configuration > Views.

  4. Locate the view in question and open it in edit mode.

  5. In the View Editor pop-up, go to the Permissions tab.

  6. Add the desired groups to the Selected Item list.

  7. Click the Save button.

Info

The user will have to sign out and sign in again to see the changes.


Solution 2: Grant permission for view customization

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go to User Management > User Groups and Rights.

  4. Locate the group in question and open it in edit mode.

  5. Locate the area the user needs to access and check the corresponding box in the Customize column.

  6. Click the Save button at the bottom of the page.

Info

The user will have to sign out and sign in again to see the changes.


Problem: You need permission to see the view

When I try to display a view, I get the following error:

Cause

A user has access rights to this part of the system but not to the specific view the user wants to access.

Solution: Share this view with a user group

Depending on the ownership of the view, you can share the view directly from the view or in the (blue star) Configuration menu > General Configuration section. To check if you are the view owner, open the view drop-down and see if the view in question has an (blue star) icon.

Panel
panelIconId1f4a1
panelIcon:bulb:
panelIconText💡
bgColor#E3FCEF

If you want to give additional rights to a specific user, not the whole user group, you can create a new user group consisting of only one user and assign the necessary rights to this group. To learn how to do this, see the Add a new user account - Add a new user group article.

If you are the owner of the view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go back to the view you want to share and click the (blue star) icon.

  4. Scroll down to the Share View card.

  5. Select the Share with groups radio button, then select the user’s group from the drop-down list below.

  6. Click the Save Changes button in the upper right corner.

Info

The user will have to sign out and sign in again to see the changes.


If you are not the owner of the view:

  1. Go to the (blue star) Configuration menu > User Management > Users.

  2. Locate the user in question and check to which group they belong.

    Note: If there is no Group column in the view, open the user’s profile and check the Group section in the ‘General Info’ tab.

  3. Go to the (blue star) Configuration menu > General Configuration > Views.

  4. Locate the view in question and open it in edit mode.

  5. In the View Editor pop-up, go to the Permissions tab.

  6. Add the desired groups to the Selected Item list.

  7. Click the Save button.

Info

The user will have to sign out and sign in again to see the changes.