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Connect your e-mail to the XTRF instance

To set up a connection between an e-mail address and your XTRF instance, perform the following steps: 

  1. Go to the link: https://email-assistant.xtrf.eu/ 

  2. Select your email e-mail service provider.

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  3. Allow the requested access. The Connect XTRF instance pop-up will appear.

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  4. Click the Let’s go! button to proceed. You will be directed to the XTRF Email Assistant instance page.

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Insert

  1. Provide your

XTRF’s

  1. XTRF URL (e.g., https://yourcompanyname.xtrf.eu).
    💡 To get

this URL You can also

  1. the XTRF URL, log in to your XTRF in another tab and copy the address. 

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Inset

  1. Provide the XTRF API

token - to

  1. Access Token. To get the token,

go

  1. perform the following steps:

    1. Go to the XTRF Home Portal > top menu bar > (blue star) Personal Settings > My Account > Access Tokens tab

. Then, click “Edit” and “Generate”

    1. .

    2. Click the Edit button.

    3. Click the Generate button. Below the table

with

    1. displaying the old tokens,

you will see the text: “A

    1. the A new access token has just been generated

: (

    1. section will appear,followed by the token number

)”

    1. .

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    2. Copy that

token

    1. number and paste it

in

    1. to the XTRF API Access Token field in the XTRF Email Assistant form.

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If needed, you can also find more information here:

    1. Note: Check the Generate an access token for the Home Portal API article for more details.

  2. Click

on “Connect Instance” (or “Send”, “Prześlij”).Now you can see a status screen. Your

  1. the Submit button.
    Note: The button can be named differently, depending on your browser settings.

Now your XTRF e-mail assistant service is active. You can see the status screen.

How to disconnect

Disconnect your XTRF instance from the Email Assistant service

If you are a user

On the user level

Disconnect your e-mail

  1. Go to https://email-assistant.xtrf.eu and login log in with the email e-mail address connected to the service.

  2. Scroll down to the “Connected Connected to:” card.

  3. Click “unlinkthe unlink?” button next to the instance address:

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  4. (Optional) Repeat this process for every e-mail account connected to the service.

This way, no further

emails

e-mails will be read and sent for analysis.

  • Repeat this process for every email account connected to the service.

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    Remove the Email Assistant permission to access your inbox 

    1. Go to the https://account.live.com/consent/Manage

    2. Find XTRF Assistant

    3. Click Edit

    4. Click Remove permissions.

    On the company level

    If you are authorized to make decisions regarding active features on the XTRF instance

    Contact

    , please contact the XTRF Helpdesk and create a request to remove the

    feature

    Email Assistant service from your license.

    Action

    • This action will be performed within a timeframe described in the support terms and conditions.

    • No further

    emails

    • e-mails from the accounts connected to your production XTRF will be read, and no new accounts will be allowed to connect to that XTRF.

    Info

    This action doesn’t affect test instances

    .

    If you want to remove the authorization for accessing your inbox 

    Please follow the steps:

  • Go to https://account.live.com/consent/Manage

  • Find “XTRF Assistant”

  • Click on “Edit”

    • Click on “Remove permissions”

    .